I am still having trouble passing the “Tech Test.” Can someone from Empatico help me? Magda Kura August 09, 2018 00:51 Updated Follow Yes! Please write to us at email@example.com or send us a message here. Keywords: poor internet connection Related articles My network is blocking Empatico. How can I fix this? I am experiencing connection problems. Empatico cannot detect my audio or camera. What do I have to do before the live video interaction with my partner classroom? How can I update my classroom's availability? Comments 0 comments Article is closed for comments.