I am still having trouble passing the “Tech Test.” Can someone from Empatico help me? November 04, 2019 16:55 Updated Follow Yes! Please write to us at firstname.lastname@example.org or send us a message here. Keywords: poor internet connection Related articles Troubleshooting invalid device errors in video Empatico cannot detect my audio or camera. I am experiencing connection problems. Enabling third party cookies and site data Comments 0 comments Article is closed for comments.