I am still having trouble passing the “Tech Test.” Can someone from Empatico help me? November 04, 2019 16:55 Updated Follow Yes! Please write to us at email@example.com or send us a message here. Keywords: poor internet connection Related articles Troubleshooting invalid device errors in video Empatico cannot detect my audio or camera. I am experiencing connection problems. Comments 0 comments Article is closed for comments.