I forgot my password. How can I retrieve it?
What is my username?
Empatico cannot detect my audio or camera.
How do I select my audio device?
I am experiencing connection problems.
I am still having trouble passing the “Tech Test.” Can someone from Empatico help me?
My network is blocking Empatico. How can I fix this?
My partner teacher and I are trying to edit our availability, but we cannot see the updates.
Enabling third party cookies and site data

Empatico cannot detect my audio or camera.

Magda Kura

August 09, 2018 00:47
Updated

If Empatico cannot detect your camera or audio device, please try the following:

Give Empatico permission to detect your microphone or camera device. You will see this prompt when you access the Tech Test, Video Chat with Partner Teacher, or Connect Classes. Select Allow.

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Keywords: technology issues, tech does not work

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