I understand that the Children’s Online Privacy Protection Act (known simply as “COPPA”) may apply to online services a school contracts with to provide educational or other similar services in the classroom. How does Empatico address COPPA?

COPPA is a United States law that applies to operators of commercial websites and online services directed to children under the age of 13 that collect, use, or disclose personal information from children. COPPA also applies to operators of general audience websites or online services with actual knowledge that they are collecting, using, or disclosing personal information from children under the age of 13, and to websites or online services that have actual knowledge that they are collecting personal information directly from users of another website or online service directed to children.

Importantly, COPPA does not apply to information about children collected online from parents or other adults (such as teachers or school administrators). 

As described in our Privacy Policy (available here), Empatico does not collect any personal information from children. For example, we do not collect any child’s name, address, contact information, or other categories or types of personal information.