On average, teachers can take anywhere from 2-10 business days to reply. If you do not hear back, let us know at support@empatico.org or click here to send us a message so we can make sure your partner teacher is still available to connect.
If your partner teacher is unresponsive, you can get rematched with a new teacher. To do this, log in to your account, visit the "My Match" tab, and click "End This Match". When asked if you want a new match, select "Yes".
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