On average, teachers can take anywhere from 2-10 business days to reply. If you do not hear back, let us know at firstname.lastname@example.org or click here to send us a message so we can make sure your partner teacher is still available to connect.
If your partner teacher is unresponsive, you can get rematched with a new teacher. To do this, log in to your account, visit the "My Match" tab, and click "End This Match". When asked if you want a new match, select "Yes".