We are sorry! There are two reasons why this may have happened:
- When you delete a file, it is sent to the “Archive” folder (found in the “Shared Folders” tab). You can “unarchive” folders or files within 30 days of deletion. After 30 days, the file is permanently deleted.
If your match with your partner classroom ends for any reason, your shared folders will be automatically deleted (including all photos and videos). When you are matched with a new partner class, you will have access to a new shared folder space and you can re-upload your files.
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