Most devices with access to WiFi will work with our video feature. Make sure to test the technology before the interaction by using the Video Tech Test in your dashboard.
If the phone you plan to use for the interaction is an iPhone, you’ll need to use OS 11+/Safari 11+), AND you will need to log into Empatico on Safari. Other browsers (like Chrome or Firefox for iOS) will not work. For instructions on how to update your iPhone OS, click here.
Keywords: iPad, Samsung Galaxy, Microsoft Surface