General information

Empatico Activities

• What is an Empatico activity?
• How closely do I have to abide by a given lesson plan on your platform? Can I add my own content?
• Why do you currently target 6-11 year old students?

Privacy & Security

• Do I need approval from parents to use Empatico?
• How do I unsubscribe from SMS / text notifications?
• How can I report inappropriate behavior?
• What information does Empatico collect from me?
• How does Empatico use the information collected?
• How do I unsubscribe from the Empatico email newsletter?

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Empatico in Spanish

• My students are fluent in English but just learning Spanish. Can I still get matched with a Spanish-speaking partner class?
• I selected “I want to connect ONLY in Spanish” but I got matched with another class in the United States. Why? Can I get matched with a Spanish-speaking country instead?
• I’m already a registered user. How do I change my preferences to get a Spanish match?

Help Empatico!

• I would like to request a feature to improve Empatico. Can I get in touch with an Empatico team member?
• I would like to help bring Empatico to more teachers and schools. Can I get in touch with an Empatico team member to discuss ways to do this?