Troubleshooting
- Troubleshooting invalid device errors in video
- I forgot my password. How can I retrieve it?
- What is my username?
- Empatico cannot detect my audio or camera.
- How do I select my audio device?
- I am experiencing connection problems.
- I am still having trouble passing the “Tech Test.” Can someone from Empatico help me?
- My network is blocking Empatico. How can I fix this?
- My partner teacher and I are trying to edit our availability, but we cannot see the updates.
- Enabling third party cookies and site data